Documents

Manuals

Would you like to know how you can read the meter? Check your installation manual below.

                  Manual installation (Dutch)                   

Moving form

Are you moving? Please let us know and we will make sure that your details are changed.

                  Moving form                   

Privacy statement

Would you like to know which personal details we collect on our website and the customer portal? View the privacy page.

                          Your privacy                         

Our terms and conditions

General terms and conditions apply for the settlement of service costs for energy, namely:
1. The General Terms and Conditions of SSH,
2. The Terms and Conditions City Heat of Eneco,
3. The General Terms and Conditions Drinking Water of Vitens,
4. The General Terms and Conditions of Stedin Netbeheer,
5. The General Terms and Conditions of InWarmte with the exception of articles: 2, 3, 4, 5, 6, 7, 8, 9, 10, 14, 18, 23, 24 and 25 (which relate to energy supply instead of service charge settlement).

See the websites of the respective companies for details of the above terms and conditions.